Common questions

Learn more about our services, support, and how to get started with Discovery Care Group.

Helpful FAQs about support, referrals, and getting started

We provide a range of NDIS services, including help with daily living, household tasks, community participation, life skills, therapeutic supports, transport assistance, shared living, and other tailored supports based on individual needs.

We support NDIS participants with different goals and support needs, as well as families, carers, and referrers looking for practical, person-centred support in Perth. View our services

No. You can still get in touch if you are exploring your options or trying to understand the next step. If you are unsure about eligibility, you can also link to the official NDIS access requirements page for guidance on who can apply and how access requests are made.

You can contact our team by phone, email, or enquiry form and we will talk through your goals, needs, and the kind of support you are looking for. If you are not yet connected with the NDIS, Local Area Coordination and early childhood partners can also help people start the process.

Yes. A family member, carer, guardian, nominee, or professional can support you and contact providers on your behalf, especially where consent is given. The NDIA also allows consent to share information with others and recognises nominees and guardians in some circumstances. Conset forms.

Yes. Good support should be shaped around the participant’s goals, preferences, daily routine, and the supports that work best together.

Yes. NDIS support categories include assistance with daily life at home as well as support for social and community participation, so support can be delivered in different everyday settings depending on the person’s needs.

A registered provider is regulated by the NDIS Commission and must meet the NDIS Practice Standards and other registration requirements. You can link that phrase to the official Practice Standards page if you want readers to learn more.

The right support depends on your goals, daily life, support needs, and what funding is included in your plan. If you have support coordination, a support coordinator can help you understand your plan, connect with providers, and make sure your supports work well together.

Yes. Daily living supports can include help or supervision with personal tasks during day-to-day life so people can live as independently as possible. Household tasks can also be funded where they relate to disability support needs.

Yes. Community participation is a recognised NDIS support area and can include support to take part in social, recreational, and community activities that build confidence and connection.

Yes, where transport support is relevant to the participant’s plan. The NDIS says transport funding is generally available when a participant cannot use public transport without substantial difficulty because of their disability.

Supported Independent Living, or SIL, is help or supervision with daily tasks so a person can live as independently as possible while building skills. The NDIS says SIL is generally for people with higher support needs who need significant help at home, often throughout the day and overnight.

Yes. We support families seeking early support and disability services, and the NDIS early childhood approach is specifically designed for children younger than 9 and their families. If you want an official link here, link the phrase early childhood approach to the NDIS page.

Yes. Support should evolve as circumstances change. If your NDIS support needs change significantly, the NDIA says you can request a plan variation or reassessment rather than waiting until the end of your plan.

Start by raising the issue with the provider if you feel comfortable doing that. If you still need help, or if the issue is serious, you can link to the official NDIS Commission complaints page so participants and families know how to report a concern. The Commission also says people can get support from family, friends, or an independent advocate when making a report.

Still have questions?

We’re here to help

If you still need answers or want to talk through the right support for your situation, our team is here to help with clear, friendly guidance.

Simple steps to get the support you need

Get in Touch

Contact our team by phone, email, or enquiry form to tell us what support you need.

01

Talk It Through

We take time to understand your goals, routine, and the kind of support that suits you best.

02

Start With Confidence

Once everything is in place, we begin personalised support designed around everyday life.

03

NDIS FAQs in Perth | Discovery Care Group

Helpful guidance from a registered NDIS provider in Perth

Discovery Care Group is a registered NDIS provider in Perth, supporting participants and families with clear, practical information and personalised disability support. Our FAQ page is designed to answer common questions about getting started, understanding support options, referrals, registered providers, and the types of services available for everyday life.

Whether you are exploring NDIS support for yourself, a family member, or someone you care for, our team is here to make the process feel easier to understand. From daily living support and community participation to therapeutic supports and more specialised care, we provide flexible services across Perth that are shaped around individual needs, goals, and routines.