Accessibility

Last updated: 22 April 2026

At Discovery Care Group, we believe everyone should be able to access information, support, and services online in a way that feels clear, inclusive, and easy to use.

We are committed to improving the accessibility of our website so that participants, families, carers, and the wider community can use it with greater confidence and ease. Our approach is guided by the Web Content Accessibility Guidelines (WCAG), which are the recognised international standard for digital accessibility.

Our commitment

We want our website to be welcoming and usable for as many people as possible.

That means we aim to make our content easier to read, our pages easier to navigate, and our website more accessible across different devices, browsers, and assistive technologies. The Australian Human Rights Commission recommends WCAG 2.2 Level AA as the minimum level organisations should work toward.

Accessibility features

We aim to support accessibility through features such as:

  • clear page structure and headings
  • readable text and plain language
  • keyboard-friendly navigation
  • meaningful link text
  • text alternatives for important images
  • colour contrast designed to support readability
  • responsive layouts for mobile, tablet, and desktop use

We have also added an accessibility tool to give users more control over how they experience the site. This may help with options such as text size, contrast, and other viewing preferences. However, accessibility is not just one feature — it is something we aim to consider across the whole website. WCAG conformance applies to the pages and content themselves, not only to added tools.

Ongoing improvement

Accessibility is an ongoing process, and we are committed to continuing to review and improve the website over time.

As our website grows, we will continue working to make content clearer, easier to use, and more inclusive for all visitors. The Australian Human Rights Commission notes that organisations should use current standards and continue improving accessibility as digital products evolve.

Need help accessing something?

If you have difficulty using this website, accessing any content, or viewing information in a format that works for you, please contact us.

We will do our best to provide support, answer your questions, or assist you with the information you need in another way. The Australian Human Rights Commission’s own accessibility guidance also invites users to request information in alternative formats and report issues using the website.

Feedback and accessibility issues

If you notice an accessibility issue on our website, we welcome your feedback.

Your feedback helps us improve the experience for everyone. If something is difficult to access, understand, or use, please let us know and we will do our best to address it as quickly as possible.

Contact us

If you need accessibility support or would like to report an issue, please contact Discovery Care Group.

Phone: 0407 240 417
Email: info@discoverycaregroup.com.au